Office Manager Resume Example

Mid-levelGraded B by our roast

A mid-level office manager in Raleigh, nine years in, running the office, budget and back-office work for a 60-person engineering firm.

Leslie Abernathy
Office Manager, Professional Services
Raleigh, NC · (555) 016-7652 · leslie.abernathy@example.com
Profile

1Office manager for a 60-person engineering firm with two offices. Own a $240,000 facilities and supply budget, run payroll and onboarding, and supervise a receptionist and an office assistant. Under budget 5 years running.

Experience
Office Manager, Crabtree & Lowell EngineersJan 2021 - Present
  • 2Came in 6 to 11% under a $240,000 facilities and supply budget each year by rebidding cleaning and copier contracts
  • 3Ran the 2024 move of 38 staff to a new 14,000 sq ft office over one weekend, 4% under the $95,000 move budget
  • Process biweekly payroll for 60 employees in Gusto and ran 2 open enrollments, with no correction runs since 2022
  • 4Onboarded 41 hires with accounts, laptop and badge ready on day one, using a checklist shared with our IT provider
  • Supervise a receptionist and an office assistant, both promoted from part-time
Office Coordinator, Wake Pines Family DentistryJun 2017 - Dec 2020
  • 5Paid about 140 vendor invoices a month in QuickBooks Online, on time, taking every early-pay discount offered
  • Moved patient recall from postcards to Dentrix text reminders, raising confirmed visits from 82% to 93%
  • Kept schedules for 2 dentists and 3 hygienists, with open chair time under 5% most months
Education
Certified Administrative Professional (CAP), IAAP, 2022
B.A. Communication, North Carolina State University, 2017
Skills
Budget management, Vendor contracts, Gusto payroll, QuickBooks Online, Google Workspace admin, Onboarding, Kisi access control, Office moves

A fictional resume written by our team. The person, employers and numbers are invented; the tools, licenses and schools are real.

Why it works

  1. 1

    “Office manager for a 60-person engineering firm with two offices. Own a $240,000 facilities and supply budget, run payroll and onboarding, and supervise a receptionist and an office assistant. Under budget 5 years running.”

    Office size, the budget and the back-office work in the first lines. A hiring owner reads this asking what they could stop doing themselves.

  2. 2

    “Came in 6 to 11% under a $240,000 facilities and supply budget each year by rebidding cleaning and copier contracts”

    Budget size, the result and how it happened. Money is usually the biggest thing an owner hands to an office manager.

  3. 3

    “Ran the 2024 move of 38 staff to a new 14,000 sq ft office over one weekend, 4% under the $95,000 move budget”

    A project with a date, a size, a schedule and a cost against plan. An office move is a common test of the job.

  4. 4

    “Onboarded 41 hires with accounts, laptop and badge ready on day one, using a checklist shared with our IT provider”

    Shows the work behind a good first day and the coordination with an outside vendor, without claiming to be the IT department.

  5. 5

    “Paid about 140 vendor invoices a month in QuickBooks Online, on time, taking every early-pay discount offered”

    Volume, the system and a result. In a small office the bookkeeping side is a big part of the job and worth naming.

How it scored

B
Roast grade
8
Buzzword score out of 100, lower is better

We ran this example through the same free roast you can use, three times, and kept the middle result. The roast ranks a resume against a typical applicant pile and grades hard: even a resume with a number in nearly every bullet usually lands in the B range.

Copy the text

Use it as a skeleton, then replace every line with your own work. A copied bullet with someone else's numbers is the fastest way to fail an interview question.

Plain text, ready to edit
Leslie Abernathy
Office Manager, Professional Services
Raleigh, NC | leslie.abernathy@example.com

SUMMARY
Office manager for a 60-person engineering firm with two offices. Own a $240,000 facilities and supply budget, run payroll and onboarding, and supervise a receptionist and an office assistant. Under budget 5 years running.

EXPERIENCE
Office Manager, Crabtree & Lowell Engineers | Jan 2021 - Present
- Came in 6 to 11% under a $240,000 facilities and supply budget each year by rebidding cleaning and copier contracts
- Ran the 2024 move of 38 staff to a new 14,000 sq ft office over one weekend, 4% under the $95,000 move budget
- Process biweekly payroll for 60 employees in Gusto and ran 2 open enrollments, with no correction runs since 2022
- Onboarded 41 hires with accounts, laptop and badge ready on day one, using a checklist shared with our IT provider
- Supervise a receptionist and an office assistant, both promoted from part-time

Office Coordinator, Wake Pines Family Dentistry | Jun 2017 - Dec 2020
- Paid about 140 vendor invoices a month in QuickBooks Online, on time, taking every early-pay discount offered
- Moved patient recall from postcards to Dentrix text reminders, raising confirmed visits from 82% to 93%
- Kept schedules for 2 dentists and 3 hygienists, with open chair time under 5% most months

EDUCATION AND CREDENTIALS
Certified Administrative Professional (CAP), IAAP, 2022
B.A. Communication, North Carolina State University, 2017

SKILLS
Budget management, Vendor contracts, Gusto payroll, QuickBooks Online, Google Workspace admin, Onboarding, Kisi access control, Office moves

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More graded examples

Morgan Hadley
Senior Project Manager, PMP
Charlotte, NC · (555) 015-3795 · morgan.hadley@example.com
Profile

PMP project manager with 11 years running ERP and logistics technology programs of up to $8M and 45 people across 22 sites, including two recovered after slipping more than ten weeks.

Experience
Senior Project Manager, Carrow Distribution GroupFeb 2020 - Present
  • Ran an $8.2M warehouse management rollout across 22 sites with 45 staff and 3 vendors, live in 26 months
  • Cut a projected 12-week slip to 5 weeks after a vendor missed integration by resequencing the site order
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Project Manager, Tidewater Freight SystemsJul 2015 - Jan 2020
  • Delivered 14 projects from $150K to $1.9M, 12 on schedule, including a TMS upgrade for 300 users
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  • Built a risk register adopted on every project, logging 31 risks in 2019 and closing 26 before impact
Education
PMP, Project Management Institute, 2017
Certified ScrumMaster (CSM), 2019
B.S. Industrial Engineering, North Carolina State University, 2014
Skills
MS Project, Jira, Smartsheet, Risk registers, Vendor management, Budget forecasting, SAP EWM
Project Manager
Graded B
Avery Quinlan
Business Analyst
Columbus, OH · (555) 015-9345 · avery.quinlan@example.com
Summary

Business analyst two years out of Ohio State. Write user stories with acceptance criteria that developers build from, query billing and claims data in SQL, and have run UAT for two launches.

Experience
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  • Traced a billing dispute to a rounding mismatch between CRM and billing, cutting disputed invoices from 40 to 4 a month
  • Wrote 86 user stories with acceptance criteria for a claims intake redesign, with 3 sent back for rework
  • Ran UAT for the claims portal launch, writing 140 test cases and catching 23 defects before go-live
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Business Analyst Intern, Larkspur Health PartnersMay 2023 - Aug 2023
  • Found 11% of appointment slots unfilled across 9 clinics, and the gap analysis was used to reset schedule templates
  • Pulled 14 months of scheduling data, about 210,000 appointments, in SQL for the clinic capacity review
Education
B.S. Business Administration, Information Systems, The Ohio State University, 2024
ECBA (Entry Certificate in Business Analysis), IIBA, 2025
Skills
SQL, Jira, Confluence, Visio, BPMN, User stories, UAT planning, Power BI
Business Analyst
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Kai Delacroix
Senior Operations Manager, Multi-Site E-Commerce Fulfillment
Memphis, TN · (555) 018-7116 · kai.delacroix@example.com
Profile

Fulfillment operations leader, 10 years. Run 3 sites, 410 people and a $31M budget. Took cost per order from $4.10 to $3.22 and on-time ship from 94% to 99.2%. Six Sigma Black Belt.

Experience
Senior Operations Manager, Ridgeline FulfillmentMar 2021 - Present
  • Run 3 fulfillment sites, 410 staff on 2 shifts, $31M budget, about 38,000 orders a day at peak
  • Cut cost per order from $4.10 to $3.22 in 2 years by slotting fast movers near pack and rebalancing shifts
  • Raised on-time shipment from 94% to 99.2% by moving cutoff planning to hourly labor forecasts
  • Rebid parcel contracts across 2 carriers, $1.6M a year in savings with no change to delivery times
  • OSHA recordable rate fell from 4.8 to 1.9 over 3 years after starting daily near-miss huddles
Operations Manager, Crescent Home GoodsJun 2016 - Feb 2021
  • Managed a 140-person DC shipping 9,000 SKUs, led the move to Manhattan Active WMS with zero missed ship days
  • Cut mispicks from 0.9% to 0.2% with a Six Sigma project on pick confirmation, saving $280K a year in returns
Education
MBA, University of Memphis, 2019
B.S., Supply Chain Management, Michigan State University, 2013
Lean Six Sigma Black Belt (ASQ CSSBB), 2020
Skills
Manhattan Active WMS, Labor forecasting, Lean and Six Sigma, Carrier negotiation, P&L ownership, OSHA safety programs, SQL, Power BI
Operations Manager
Graded B